FAQs

Do you ship worldwide?

Yes! I am based in London, UK but we ship to (almost!) anywhere around the world.

If you are not able to find your country on the shipping list at checkout, unfortunately this is due to many orders getting lost & simply not arriving to customers in that country, even after repeated attempts. So therefore we’ve had to stop shipping to certain countries, as customers having to wait weeks & weeks & then even the re-shipped order not arriving makes everyone very sad ☹️ 

 

How long will my order take?

All orders are processed and packaged at my studio, so please allow up to 7 business days for processing & packing after an order is placed, plus shipping time.

 

Do you have the tracking information for my order?

We don’t use tracking because that would make shipping internationally extremely pricey! Please be patient, but if you have any concerns about the whereabouts of your order please contact us.

 

I have ordered a pre-order item as well as an item that is already in stock. When will I receive my order? 

If your order includes a pre-order item, then your entire order will be shipped out when the pre-orders arrive. If you are needing one of the other items quicker or cannot wait for the pre-orders to arrive, then it is best to make a separate order.

 

Can I order a print of a comic that's not in the store?

No- we can't do special orders unfortunately! But the range of prints available will be expanding all the time, so keep your eyes peeled on my social media.

 

Why are the t-shirts, sweaters and tote bags on a different site?

I use Teemill to produce garments, because handling stock in all the different sizes is tricky for an independent creator! They are a UK-based print-on-demand company that use wonderful ethically-sourced garments. I’ve always wanted to keep this shop as personal as possible, all the other products are shipped from my studio.

 

What is your return policy?

All sales are final. Lost or damaged orders will be refunded or reshipped for free.

 

Other questions or comments? Fill in the contact form on the “contact” page <3